Tour booking settings
Configure prices, capacity, departure times, add-ons, and confirmation rules for an individual tour.
Every tour has its own booking setup. Open the tour under Content in the sidebar and find the Booking Settings card in the right-hand column. (This card appears once the tour has been created and the Booking addon is enabled.)
1. Switch booking on
Before flipping the booking switch on, fill in the tour's booking details:
- Booking type: Choose Tour or Activity. This determines which booking form guests fill out when booking. See Booking settings.
- Confirmation: Choose how new bookings are confirmed:
- Manual Approval: Bookings arrive as pending and wait for you to confirm them manually.
- Auto Confirm: Bookings are confirmed immediately as long as seats are available.
- Require Payment: Seats are held until the guest completes online payment. Requires a connected payment gateway.
- Capacity (optional): Maximum number of guests per departure (or per day, if no departure times are set). Leave empty for unlimited capacity.
- Departures (optional): Set specific daily start times (see below).
- Pricing & Invoice: Set your pricing model and payment collection method (see below).
Once filled in, switch on the toggle in the card's header. You will see Booking enabled for this content item.
2. Departures (start times)
Departures are the scheduled times your tour leaves (for example, 09:00 and 13:00):
- Type a start time into the time box and click Add. Repeat for each start time.
- Select the days of the week the tour runs using the day buttons (Mon to Sun).
When departures are set, guests pick both a date and a departure time when booking, and each departure time gets the full Capacity. If you leave Departures empty, guests book by date only.
Departure times that have already passed today are automatically hidden. If a guest selects today's date after the last departure has left, they will be prompted to pick another date.
3. Pricing & Invoice
- Pricing scheme:
- Fixed price per booking: One flat price for the entire booking, regardless of group size (Fixed booking price).
- Same price for every guest: A single Price per guest.
- Different price by guest type: Separate prices for Adult, Child, and Infant. (Your booking form must include number fields mapped to these guest types—see Booking settings.)
- Currency: Uses your site's currency, which is set in General settings and cannot be changed on individual tours.
- Invoice term: Charge the Full amount upfront, or set a Deposit % to collect only a percentage when booking.
- Payment collection:
- Offline / manual: You collect payment from the guest yourself (in person or manually).
- Online: Guests pay online through your connected payment gateway.
Editing your setup later
Once booking is switched on, the Booking Settings card summarises Type, Confirmation, Capacity, Departures, and Pricing. Click Edit next to any section, make your changes, and click Save.
Selling optional add-ons
Under Add-ons, you can offer optional extras alongside the tour (such as hotel pickup or equipment rental):
- Click Add, enter a name and price, and choose whether it is charged Per booking or Per guest.
- To stop offering an add-on, switch its toggle off. Existing invoices that already include that add-on will not be affected.
Stop taking bookings
To pause or stop bookings for a tour, switch the main Booking Settings toggle off and confirm Stop taking bookings. The booking form will be removed from the tour's page, while all existing reservations remain intact.
Click Manage reservations at the bottom of the card anytime to view reservations for this specific tour.